Returns & Exchanges

At Gentle Patches, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, we offer a 30-day return window for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed to your original payment method within 5-10 business days.